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Ecosoft
Ecosoft Professional MO12000 4″ reverse osmosis system (excludes membrane)
Ecosoft Professional MO12000 4″ reverse osmosis system (excludes membrane)
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MO12000TP5 is the most energy-efficient and cost-effective system. It provides the highest output with the lowest energy use — only 0.67 kW to produce 500 liters per hour. Using this system can deliver savings of more than 500 euros per year compared to other competitive models. Pre-designed and convenient options for permeate flushing and blending assembly allow the system to handle any water treatment task, even with complex water. The system design and reliable components enable continuous 24/7 operation.
Its open-frame design ensures quick maintenance access, while the OC5000 controller allows full customization to suit specific applications and conditions. Permeate flushing extends the service life of membrane elements by up to 30% and significantly reduces the load on pre-filters.
The blending assembly enables mixing from any point in the water purification system or even from another water source. The lowest energy costs, combined with a compact and stylish design, make this system popular for car washes, hotels, laundries, and water bottling. It also provides clean water to large cottages, private houses, and restaurants. In addition, the MO12000TP5 is a reliable choice for light production such as bakeries, breweries, wineries, and cheese or sausage production.
- Flow capacity: 500 L/h
- Reliable and stable performance
- Flexible flow adjustment for various feed water
- Pre-designed options for tailor-made solutions
- Reliable Ecosoft OC5000 controller
- Energy-efficient and quiet Grundfos® pump
Specification
Source Water Requirements
Service & Maintenance
To ensure maximum efficiency of the Ecosoft reverse osmosis system, regular replacement of filter elements is required. Proper maintenance guarantees high water quality and extends the service life of your system.
Cartridge replacement schedule:
- Ecosoft PP melt-blown sediment filter, 4.5″ × 20″, 5 µm – replace every 4 months, or if the pressure drop reaches 0.5 bar
- Membrane element – replace or clean every 6 months if productivity decreases by more than 15–20%, water quality worsens by 15–20%, or pressure drop increases by 15–20%
You can replace cartridges and membrane elements yourself, but for best results we recommend contacting an authorized service center.
If you decide to carry out the replacement yourself, follow the instructions below:
⚠️ Use sterile rubber gloves when handling membrane elements
⚠️ If high microbiological purity is required, disinfect the reverse osmosis system and the permeate tank before installing the membrane

Membrane holder cap
1 – Screws, 2 – Locking half-rings, 3 – End cap, 4 – Sealing ring, 5 – Sealing ring for the end cap.
Remove the membrane element(s) from the factory packaging. To replace the old element with a new one, disconnect the pipelines and remove the membrane holder(s) from the frame.
⚠️ Pay special attention to the sealing ring of the end cap (5). If the seal is missing, permeate and concentrate streams may mix.

After removing the end cap, install the membrane element in the direction of the arrow marked on the membrane holder (from the inlet water side). The membrane element must be inserted into the holder with its sealing ring aligned with the inlet connection of the holder head.
After installation, secure the holder head with screws and locking elements to the holder body, then reconnect the pipelines for feed water, concentrate discharge, and permeate outlet on the membrane holder. Fix the membrane holder to the reverse osmosis system frame.
During the first system startup, the initial portion of permeate must be discharged to the sewer, with a minimum discharge time of 15 minutes.
💡 When installing the membrane, pay attention to the direction of the arrow on the membrane holder.
💡 If necessary, use glycerin as a lubricant.
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Please note: Due to the unit's weight, carriage will be calculated once the delivery address has been confirmed.
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Delivery Information
Delivery Information
At AquiferPure, we aim to provide a seamless delivery experience for your convenience and satisfaction. Below are the details of our delivery process:
Delivery Range
We deliver across the UK mainland.
- Additional Charges: Deliveries to offshore domestic regions and the Scottish Highlands, such as the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, and Northern Ireland, will incur extra fees.
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For non-mainland addresses, please contact us for a delivery quote via:
- Email: info@aquiferpure.co.uk
- Phone: 0203 488 3527
Delivery Costs
- Free Shipping: Available for all orders.
- No Hidden Fees: All costs are clearly displayed during checkout.
Order Processing Time
- Processing Time: Orders are processed within 24 hours from Monday to Friday.
- Cut-Off Time: Orders placed by 3 PM (GMT) will be processed the same day.
- Weekend Orders: Orders placed on weekends will be processed on the next business day.
Delivery Time
- Free Delivery: Estimated arrival within 4–8 business days.
- Priority Delivery: Available for £9.99, estimated delivery within 1–4 business days.
- Business Days: Deliveries occur Monday to Friday.
Note: Delivery times are approximate and may vary due to external factors such as weather or transportation delays.
Delivering Your Order
We ensure a fast, secure, and reliable delivery service:
- Method & Carrier: The most suitable delivery method and carrier are chosen for each order.
- Delivery Timeframes: Orders are dispatched promptly upon payment confirmation and within the stated timeframe on the product page.
- Notification: A dispatch confirmation email is sent once your order leaves the warehouse.
Please Note: We currently cannot accommodate requests for specific carriers or delivery methods.
Tracking Deliveries
- Tracking Information: Once your order is dispatched, you will receive an email with tracking details, including the carrier name and tracking number.
- Support: For tracking-related questions, our support team is ready to assist.
Partial Deliveries
If your order is shipped in multiple boxes, some boxes may arrive on separate days.
- If parts of your delivery are missing or delayed, contact us immediately via:
- Email: info@aquiferpure.co.uk
- Phone: 0203 488 3527
Delays in Carrier Updates
Delays between tracking scans are common. If more than 6 calendar days pass without an update, contact us, and we will follow up with the carrier to ensure your order is delivered on time.
Reporting Damaged or Defective Items
We understand how frustrating it is to receive a damaged or defective item. To resolve such issues:
- Report damages or defects within 30 days of delivery.
- Provide photos of the damage if requested.
- You may be required to return the original item for resolution.
For assistance, contact us via:
- Email: info@aquiferpure.co.uk
- Phone: 0203 488 3527
- Contact Us Page: Visit our Contact Us webpage for support.
Contact Us
For any further questions, reach out to us at:
- Website: AquiferPure
- Company: YL Eco Solutions Ltd
- Company Number: 15804337
- Address: 26 Quebec Road, Ilford, Essex IG1 4TT
- Email: info@aquiferpure.co.uk
- Phone: 0203 488 3527
Customer Service Hours:
- Monday–Friday: 9 AM – 5 PM
- Saturday–Sunday: Closed
Note: The office address is for mailing only. Do not send returns to this address. A return address will be provided once your return is approved.
We are committed to responding to all inquiries within 24 hours.
Care and Instruction
Care and Instruction
Thank you for choosing Aquifer Pure for your water purification needs! To ensure optimal performance and longevity of your products, please follow the care and maintenance guidelines outlined below. These steps will help maintain the purity and efficiency of your water filtration systems.
General Care and Maintenance Tips
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Handle with Care: Always handle your Aquifer Pure products carefully to avoid damage. Clean and maintain the filters and devices as per the recommended guidelines to ensure they perform at their best.
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Store in a Dry Place: When not in use, store filters, taps, and other accessories in a cool, dry place to prevent any damage from moisture or humidity.
Filter Care Instructions
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Filter Replacement:
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The life of your filter depends on the type of water you're filtering and the level of usage. Generally, filters should be replaced every 3 to 6 months. For heavy usage or highly contaminated water, replace your filter sooner.
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You will notice a decrease in water flow or a change in taste when it's time for a filter change.
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Cleaning the Filter:
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Some Aquifer Pure filters are washable. If your product allows for cleaning, follow the manufacturer instructions for washing and drying.
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Use lukewarm water and avoid harsh chemicals to clean the filter.
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Never scrub the filter with abrasive materials as this can damage the filtration media.
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Pre-filter Maintenance:
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If your system includes a pre-filter, check it regularly for debris or buildup. Rinse it gently with water to maintain its efficiency.
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Tap Care Instructions
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Regular Cleaning:
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Clean your tap regularly with a soft cloth and mild detergent. Avoid using abrasive sponges or strong chemicals, as they may damage the surface or leave harmful residues.
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If you notice any buildup around the faucet, soak a cloth in vinegar or citric acid solution, wrap it around the affected area, and let it sit for 30 minutes before wiping away the buildup.
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Avoid Leaks:
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Ensure that the tap is properly tightened to prevent leaks. If you notice a leak, check the O-rings and seals, and replace them if necessary.
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Troubleshooting Common Issues
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Low Water Flow:
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If you experience slow water flow, check the filter for clogging or buildup. Replace or clean the filter according to the instructions.
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Check if the tap or valve is fully open and clear of any obstructions.
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Unpleasant Taste or Odor:
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A strange taste or odor may indicate that the filter is nearing the end of its lifespan or needs a cleaning. Replace the filter or follow cleaning guidelines as appropriate.
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Safety Guidelines
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Do Not Overuse: Avoid overloading the system with large volumes of water in a short amount of time to ensure the system can filter effectively and avoid damage.
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Temperature Considerations:
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Do not expose Aquifer Pure filters or taps to temperatures above 100°F (38°C) as this may damage the materials and affect filtration efficiency.
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Check Water Source: If you’re using a source with high sediment content, pre-filtering the water may be necessary to extend the life of your primary filter.
By following these care instructions, you ensure that your Aquifer Pure product continues to deliver clean, safe, and pure water for you and your family. For further questions or assistance, don’t hesitate to reach out to our support team. Thank you for trusting Aquifer Pure!

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