Ecosoft
Ecosoft CROSS MAX direct flow reverse osmosis filter
Ecosoft CROSS MAX direct flow reverse osmosis filter
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The Ecosoft CROSS MAX Reverse Osmosis System is a compact, high-efficiency direct flow RO unit designed for homes, apartments, and small offices. With its 800GPD and tankless design, it delivers a continuous supply of clean, great-tasting drinking water straight from your tap.
This advanced system removes up to 99.8% of impurities including chlorine, lead, heavy metals, nitrates, and other dissolved solids, providing safe, healthy water for you and your family.
Key Features
- High flow rate delivers up to 2 L/min of purified water
- Prefilter protects the RO membrane from sediment and chlorine
- Automatic shut-off helps protect the system from overtime operation
- Replacement indicator reminds you when cartridges need changing
- Ultra-compact tankless design saves valuable space under the sink
- Quick installation and tool-free cartridge replacement
Ecosoft CROSS MAX direct flow reverse osmosis filter is a high-performance tankless water filter designed for under-sink installation in apartments and houses. With purified water flow up to 2 L/min, it provides a steady supply of water for drinking, cooking, and beverages. Its ultra-compact design fits easily into standard kitchen cabinets and saves space under the sink.
The filter uses a four-stage reverse osmosis process to reduce PFAS, mineral impurities, and other dissolved contaminants, while also improving water taste and odor. A prefiltration cartridge protects the RO membrane from sediment and chlorine, while automatic flushing, a cartridge replacement indicator, and overtime shut-off help ensure reliable operation and convenient maintenance.
Technical Specifications
Frequently Asked Questions
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How does the cartridge replacement indicator work?
The indicator tracks the remaining filter capacity. One segment turns off every 600 L of purified water. When about 200 L remain, the last segment turns red and the filter emits three short beeps when the drinking faucet is opened.
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How do I reset the filter after replacing the cartridges?
After installing new cartridges, press the Restart button on the filter to reset the cartridge life indicator.
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How often do the cartridges need to be replaced?
Both the prefilter and the RO membrane have a capacity of up to 2000 L. Actual lifetime may vary depending on the quality of the tap water.
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Why does the filter perform automatic flushing?
Automatic flushing removes concentrated impurities from the membrane surface, helps maintain stable filtration performance, and prolongs membrane life.
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Where can the CROSS MAX filter be installed?
The filter is designed for under-sink installation in apartments and houses and is intended for use with cold municipal tap water.
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Will there be enough pressure if the RO filter is not installed under the sink?
For stable operation, the system requires water supply pressure of at least 3 bar. If the RO filter is installed in another room, such as a pantry, basement, or technical room, the distance and lifting height may slightly reduce the pressure.
If the inlet pressure is below 3 bar or the water needs to be supplied to a second floor, choose a model with a pump or install a pump separately. For a comfortable flow rate from the faucet, place the storage tank as close to the faucet as possible.
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Can the RO filter be connected to a custom or non-standard faucet?
Yes. Most modern designer 3-in-1 faucets with hot, cold, and filtered water connections are compatible with standard reverse osmosis systems.
The RO system uses a standard 1/4″ tube connection. Many designer faucets already include an adaptor for a standard RO tube. If the adaptor is not included with the faucet, a standard fitting adaptor can be used, for example John Guest 1/4″ to 1/2″ or 3/8″ thread.
Make sure the faucet is designed specifically for drinking water and has a separate internal channel and outlet. This prevents purified water from mixing with tap water.
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What is the power cable length?
The standard power adaptor cable length for systems with a pump is 1.0–1.1 m.
If the socket is located farther from the installation point, we recommend planning a nearby power socket in advance or using a high-quality extension cable.
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What is the noise level of filters with a pump?
The booster pump usually operates within a noise range of 40–50 dB. This is comparable to a quiet conversation or a modern low-noise refrigerator.
Most noise does not come from the motor itself, but from vibration if the pump touches cabinet walls or rigid pipes. Using rubber dampers or anti-vibration feet can significantly reduce this noise.
Downloads
Technical Data Sheet for Ecosoft CROSS MAX
Related Products
Ecosoft Replacement Prefilter for CROSS MAX
Ecosoft Replacement Membrane Element
Delivery Information
Delivery Information
At AquiferPure, we aim to provide a seamless delivery experience for your convenience and satisfaction. Below are the details of our delivery process:
Delivery Range
We deliver across the UK mainland.
- Additional Charges: Deliveries to offshore domestic regions and the Scottish Highlands, such as the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, and Northern Ireland, will incur extra fees.
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For non-mainland addresses, please contact us for a delivery quote via:
- Email: info@aquiferpure.co.uk
- Phone: 0203 488 3527
Delivery Costs
- Free Shipping: Available for all orders.
- No Hidden Fees: All costs are clearly displayed during checkout.
Order Processing Time
- Processing Time: Orders are processed within 24 hours from Monday to Friday.
- Cut-Off Time: Orders placed by 3 PM (GMT) will be processed the same day.
- Weekend Orders: Orders placed on weekends will be processed on the next business day.
Delivery Time
- Free Delivery: Estimated arrival within 4–8 business days.
- Priority Delivery: Available for £9.99, estimated delivery within 1–4 business days.
- Business Days: Deliveries occur Monday to Friday.
Note: Delivery times are approximate and may vary due to external factors such as weather or transportation delays.
Delivering Your Order
We ensure a fast, secure, and reliable delivery service:
- Method & Carrier: The most suitable delivery method and carrier are chosen for each order.
- Delivery Timeframes: Orders are dispatched promptly upon payment confirmation and within the stated timeframe on the product page.
- Notification: A dispatch confirmation email is sent once your order leaves the warehouse.
Please Note: We currently cannot accommodate requests for specific carriers or delivery methods.
Tracking Deliveries
- Tracking Information: Once your order is dispatched, you will receive an email with tracking details, including the carrier name and tracking number.
- Support: For tracking-related questions, our support team is ready to assist.
Partial Deliveries
If your order is shipped in multiple boxes, some boxes may arrive on separate days.
- If parts of your delivery are missing or delayed, contact us immediately via:
- Email: info@aquiferpure.co.uk
- Phone: 0203 488 3527
Delays in Carrier Updates
Delays between tracking scans are common. If more than 6 calendar days pass without an update, contact us, and we will follow up with the carrier to ensure your order is delivered on time.
Reporting Damaged or Defective Items
We understand how frustrating it is to receive a damaged or defective item. To resolve such issues:
- Report damages or defects within 30 days of delivery.
- Provide photos of the damage if requested.
- You may be required to return the original item for resolution.
For assistance, contact us via:
- Email: info@aquiferpure.co.uk
- Phone: 0203 488 3527
- Contact Us Page: Visit our Contact Us webpage for support.
Contact Us
For any further questions, reach out to us at:
- Website: AquiferPure
- Company: YL Eco Solutions Ltd
- Company Number: 15804337
- Address: 26 Quebec Road, Ilford, Essex IG1 4TT
- Email: info@aquiferpure.co.uk
- Phone: 0203 488 3527
Customer Service Hours:
- Monday–Friday: 9 AM – 5 PM
- Saturday–Sunday: Closed
Note: The office address is for mailing only. Do not send returns to this address. A return address will be provided once your return is approved.
We are committed to responding to all inquiries within 24 hours.
Care and Instruction
Care and Instruction
Thank you for choosing Aquifer Pure for your water purification needs! To ensure optimal performance and longevity of your products, please follow the care and maintenance guidelines outlined below. These steps will help maintain the purity and efficiency of your water filtration systems.
General Care and Maintenance Tips
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Handle with Care: Always handle your Aquifer Pure products carefully to avoid damage. Clean and maintain the filters and devices as per the recommended guidelines to ensure they perform at their best.
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Store in a Dry Place: When not in use, store filters, taps, and other accessories in a cool, dry place to prevent any damage from moisture or humidity.
Filter Care Instructions
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Filter Replacement:
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The life of your filter depends on the type of water you're filtering and the level of usage. Generally, filters should be replaced every 3 to 6 months. For heavy usage or highly contaminated water, replace your filter sooner.
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You will notice a decrease in water flow or a change in taste when it's time for a filter change.
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Cleaning the Filter:
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Some Aquifer Pure filters are washable. If your product allows for cleaning, follow the manufacturer instructions for washing and drying.
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Use lukewarm water and avoid harsh chemicals to clean the filter.
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Never scrub the filter with abrasive materials as this can damage the filtration media.
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Pre-filter Maintenance:
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If your system includes a pre-filter, check it regularly for debris or buildup. Rinse it gently with water to maintain its efficiency.
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Tap Care Instructions
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Regular Cleaning:
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Clean your tap regularly with a soft cloth and mild detergent. Avoid using abrasive sponges or strong chemicals, as they may damage the surface or leave harmful residues.
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If you notice any buildup around the faucet, soak a cloth in vinegar or citric acid solution, wrap it around the affected area, and let it sit for 30 minutes before wiping away the buildup.
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Avoid Leaks:
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Ensure that the tap is properly tightened to prevent leaks. If you notice a leak, check the O-rings and seals, and replace them if necessary.
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Troubleshooting Common Issues
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Low Water Flow:
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If you experience slow water flow, check the filter for clogging or buildup. Replace or clean the filter according to the instructions.
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Check if the tap or valve is fully open and clear of any obstructions.
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Unpleasant Taste or Odor:
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A strange taste or odor may indicate that the filter is nearing the end of its lifespan or needs a cleaning. Replace the filter or follow cleaning guidelines as appropriate.
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Safety Guidelines
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Do Not Overuse: Avoid overloading the system with large volumes of water in a short amount of time to ensure the system can filter effectively and avoid damage.
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Temperature Considerations:
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Do not expose Aquifer Pure filters or taps to temperatures above 100°F (38°C) as this may damage the materials and affect filtration efficiency.
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Check Water Source: If you’re using a source with high sediment content, pre-filtering the water may be necessary to extend the life of your primary filter.
By following these care instructions, you ensure that your Aquifer Pure product continues to deliver clean, safe, and pure water for you and your family. For further questions or assistance, don’t hesitate to reach out to our support team. Thank you for trusting Aquifer Pure!
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